Informations COVID-19The safety of our customers and our employees remains our priority. Our safety experts and the health authorities have worked to implement the full range of expanded hygiene and protection measures to guarantee you a high level of safety. This Safety+ charter is certified by Hygiacare Conseil, an independent organisation of health-safety specialists.
Through this Safety+ Charter, Pierre et Vacances is committed to:
1 – Incorporating the recommendations of the health authorities in adapting its approach to COVID-19.
2 – Publicising the preventive measures put in place in view of the risks of the transmission of COVID-19.
3 - Training employees in the protective measures implemented under the Safety+ charter and providing them with personal protective equipment.
4 - Establishing signage to promote social distancing of 1.50 metres in reception and play areas.
5 - Providing hydro-alcoholic gel for the use of customers and staff in communal areas.
6 - Intensifying the cleaning and disinfection strategy, particularly in accommodation, communal and reception areas, thermal leisure areas (swimming pool, sauna, hammam) and contact points (e.g. lift panels, door handles, payment terminals, etc.) by adopting cleaning-disinfection products that meet virucidal standard EN 14 476 against COVID-19.
7 – Tightening up the checking and cleaning of all ventilation systems.
8 - Ensuring that the accommodation’s linen and sheets are handled in accordance with the recommendations of the health authorities.
9 - Doing the usual washing up (plates, cutlery, glasses and cups) of the accommodation as per the recommendations of the health authorities before making the accommodation available.
10 - Checking that the accommodation's rooms are properly ventilated before the accommodation is made available.
11 - Ensuring regular disinfection throughout the day of all contact points with a virucidal disinfectant meeting the recommended standard against COVID-19.
12 - Establishing and applying reinforced health-safety instructions in the thermal leisure areas in accordance with the recommendations of the authorities.
13 - Ensuring and respecting a risk management protocol in the event of suspected contagion from COVID-19.