Informations COVID-19The safety of our customers and our employees remains our priority. Our security experts and the health authorities have worked on implementing all the reinforced hygiene and protection measures to guarantee you a high level of security. This Safety+ charter is certified by Hygiacare Conseil, an independent body specialising in health safety.
Through the Safety+ Charter, Pierre et Vacances is committed to
1 - Taking into account the recommendations of the health authorities in adapting its approach to COVID-19,
2 - Adopting a communication on the preventive measures to be implemented in view of the risks of transmission of COVID-19,
3 - Training employees in protective measures and measures implemented under the Safety+ charter as well as providing them with personal protective equipment,
4 - Setting up signage to promote respect for the social distancing of 1.50m in reception areas and play areas,
5 - Providing customers and staff with access to hydro-alcoholic gel in communal areas.
6 - Strengthening the cleaning and disinfection plan, in particular in the accommodation, communal and reception areas, thermal-recreational areas (swimming pool, sauna, and hammam) and at contact points (e.g. lifts panels, handles doors, payment terminals, etc.) by adapting the cleaning-disinfection products to the virucidal standard in force EN 14 476 indicated against COVID-19,
7 - Reinforcing the verification and cleaning of all the ventilation systems,
8 - Ensuring the maintenance of the linen and sheets of the accommodation according to health authority recommendations,
9 - Washing up the accommodation's everyday kitchen utensils (plates, cutlery, glasses and cups) according to health authority recommendations before making the accommodation available,
10 - Ensuring ventilation of the various rooms in the accommodation before making them available,
11 - Ensuring regular disinfection over the day of all identified contact points with an applicable virucidal disinfectant meeting the standard indicated against COVID-19,
12 - Establish and apply reinforced and specific access and health security instructions to the thermal play areas in accordance with the applicable recommendations of the authorities,
13 - Ensure and respect a risk management protocol in the event of suspected contagion to COVID-19.